MiamiHerald / If you’ve ever dealt with one of Miami’s public employees and have something to say about the experience — good or bad — you’re about to get a digital suggestion box to speak your piece.

A new startup called CityGrader has launched a website where anyone can leave reviews of municipal employees and departments online for the whole world to read. Think Yelp or TripAdvisor for Miami’s government. That includes cops, clerks, parks personnel, elected officials and entire city departments, such as code compliance and building.

The city of Miami is just one of 40,000 U.S. jurisdictions CityGrader has in its database, which will be rolling out through this year. Several Miami-Dade cities and their workforces are already listed on the site.

Paola Newell and her husband Tony, who have worked in construction for years, founded the company in Coral Gables after having a range of positive and negative encounters with building department employees. Working as general contractors, they were often pulling permits and meeting with inspectors.


View all posts