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Spotlight on customer service


Trinidad Express / Customer service is a key feature for both the business and tourism sectors.

It’s one area in Trinidad and Tobago that is earmarked for improvement.

And Tobago Day will highlight the importance of good customer service during Customer Appreciation Week, which runs from November 28 to December 2.

The event will be held at all THA Divisions from 8 a.m. to 4 p.m. each day, and every Division will have its own unique way of showing appreciation to visiting clients. Customer Appreciation Week will also be informative, educating the public on the history of the Divisions and the services they provide.

Tobago Day Committee member Sophia Cooper said the activities leading up to Tobago Day on December 4 will “[show] the public what they have to offer in their services, and really the best of what Tobago has to offer”.

Other activities include a cultural explosion featuring schools and youth organisations, a business expo, an art exhibition at Shaw Park Complex and the Tobago Wonders Challenge.

Tobago Day will kick off on November 26 with a football tournament at the Canaan/Bon Accord Recreation Ground, open to all THA Divisions and Government agencies.

Public invited to participate in

‘Games Day’


Tobago Library Services will join over a thousand libraries around the world on Friday (November 18) to commemorate the ninth annual “International Games Day @ Your Library”.

It’s an initiative to help reconnect communities through their libraries, and highlights the educational, recreational and social value of various games.

The Roxborough Library will collaborate with Roxborough Secondary School to host games from 11:45 a.m. to 2 p.m., and the Charlotteville Library will also host activities from 2 p.m. to 6 p.m. at the Arthur Moore Auditorium. These events are open to the public.

The Scarborough Library Facility will host its activities on Saturday (November 19) in the Auditorium, Multimedia Room and Children’s Computer Room.

It will feature popular traditional and modern games, including FIFA ‘17, Call of Duty, Nintendo Wii, Snakes and Ladders, Checkers, Chess and Scrabble.


Aquaponics to boost food production


There is a new farming system being used in Tobago, aimed at boosting the island’s food security.

Aquaponics combines hydroponics (cultivating crops in water, without soil) and aquaculture, or fish rearing. The two methods are complementary, allowing plants to get their nutrients from the recycled water from the fish tank.

Charles Hall, vice president of the Tobago Agricultural Society, said aquaponics makes the outcome of farming efforts more predictable.

“…Vendors and the hoteliers, they complain that they bring things from Trinidad because the Tobago farmers are not consistent; they supply you one week and the next week they cannot supply you,” Hall said. He added that with aguaponics, crops will grow faster and last longer

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